IMMEDIATE CHANGES TO OUR OFFICE POLICIES IN RESPONSE TO COVID-19
Amid all the COVID-19 concerns, All About Kids has made some changes to the way we are seeing patients.
To ensure the safety of our patients and staff, we will only be seeing WELL PATIENTS from 8:30-1:00. We will NOT see any sick patients at this time. We ask that only 1 WELL person accompany patients to the office (this is CHOA’s current visitation policy & we are adopting it too). We will not see children who are sick for a well child check. Please call the office before coming to the appointment if your child is sick.
We will continue to separate care into WELL and SICK blocks for the remainder of the year. We have removed all toys in the waiting room and exam rooms. We have covered the waiting room chairs with plastic and we are disinfection surfaces more frequently.
Well care is considered essential and we don’t want to cause delays in care as this can lead to more issues in the future. We will see WELL CHILD CHECKS in the mornings on Monday through Friday from 8:30-1. We will see any aged child for a WELL CHILD CHECK if the parents are willing to come into the office for a visit. We are no longer rescheduling kids over age 5; if well care is needed, you should come in and be seen.
We will continue to triage ALL sick patients before scheduling any appointments for fever or respiratory symptoms. If SICK care is needed, we will see SICK visits on Monday through Thursday from 2:30-5. Well will also offer telemedicine appointments where appropriate. Please note that some sick care, like diagnosing an ear infection, requires an in person visit.
Friday will remain our half day. We will see WELL CHILD CHECKS from 8:30-11:30 and SICK patients from 12-2 as needed.
Please keep in mind that our closing hours are going to be flexible for the next few weeks. We can guarantee that we will be in the office in until 3:30 on Monday through Thursday and 2:00 on Friday. The phone lines will simply ring over the after hours service if you need to get in touch with a provider.
Welcome to All About Kids Pediatrics
All About Kids Pediatrics is a small practice with pediatric providers who are also moms. We want to know you and your child and we will strive to take the drama out of doctor visits. We are “vaccine friendly”, which means our pediatricians make an extra commitment to provide extensive counseling on vaccines and to accommodate all requests and concerns in regard to vaccines.
We support breastfeeding mothers.
We are very happy to offer a pediatric practice choice for parents in Gwinnett County. Many of our patients are referred by patients, and we consider that the best compliment.
Please enjoy the rest of our website; we hope to see you soon!
Sincerely,
Jill Jowers Overcash, MD
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Please be aware that AAKP is now requiring all adults to wear a face covering when in the building. In addition, in an attempt to reduce contact and maintain appropriate social distancing, if you arrive more than five minutes prior to your scheduled appointment, we ask that you now wait in your vehicle after checking in until the office calls you. Thanks for your understanding
We want to remind our patients to cancel or reschedule their appointments to avoid fees, we relaxed our cancellation policy temporarily due to COVID but effective Monday, May 18, we will return to our existing policy. You can call to cancel in person over the telephone with 24 hours notice or you can cancel remotely online via MyChart with 8 hours notice. Also, remember that we have an attendance policy and we expect to see our patients for well care. Please reschedule your wellness appointment rather than canceling so that your child stays up to date.
What Parents Need To Know About Well-Child Visits During Coronavirus
www.huffpost.com
It's understandable to be nervous, but please don't skip your kids' checkups during COVID-19.